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National Quality Standard

National Quality Standard

To ensure standards are maintained, the National Quality Standard grades facilities operations and is based on the four essential areas when operating any leisure centre or spa:

  • - Safety
  • - Hygiene & Maintenance
  • - Customer Engagement
  • - Human Resources

The award is designed to encourage continuous improvement and approximately one hundred facilities around the country have attained this prestigious accolade.

We believe all our customers should be aware of the professional requirements of the leisure centres they attend and are entitled to quality facilities and services in a safe and hygienic environment.

For details of all National Quality Standard facilities in your area, contact our member services team for more information: or call on 01-6251192.


Other Services Offered:

  • Industry Specific Training
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